# Privacy Policy | Multiplex Toronto Builders

URL: https://multiplextorontobuilders.ca/privacy-policy/

# Privacy Policy

Last updated: October 21, 2026

Multiplex Toronto Builders ("we", "us" or "our") respects your privacy. This policy explains how we collect, use, disclose and protect personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). It applies to this website, multiplextorontobuilders.ca, and to the enquiries you send us through it.

## 1\. Information We Collect

We collect only what we need to respond to your enquiry and assess your project:

-   Your name and phone number
-   Your email address, if you choose to give it (email is optional on our forms)
-   Your property address or nearest intersection, project type and project stage
-   Confirmation that you own the property or have an accepted offer on it
-   Any lot details or messages you include
-   Basic technical data such as the page you sent the form from, browser type and general usage data collected through cookies or analytics tools

## 2\. How We Use Your Information

-   To respond to your enquiry and book a feasibility review
-   To prepare feasibility reports, quotes, designs and contracts you ask for
-   To manage permits, inspections and construction for projects you hire us for
-   To improve our website and services
-   To meet legal, regulatory and insurance obligations

We do not sell your personal information.

## 3\. Sharing Your Information

**Your project details may be shared with a participating Toronto multiplex builder.** When you submit a form, your project details may be shared with a participating Toronto multiplex builder so your enquiry can be answered. We may also share information with:

-   Service providers that help us operate, such as our form-processing and email providers
-   Designers, engineers and trades working on your project, only as needed for that project
-   Municipal departments, utilities and regulators where required for permits, inspections or warranty enrolment
-   Professional advisers such as lawyers, accountants and insurers
-   Authorities when required by law

## 4\. Consent

By submitting a form on this website you consent to the collection, use and disclosure described above. You can withdraw consent at any time by contacting us, subject to legal or contractual limits. Withdrawing consent may mean we cannot provide a service you asked for.

## 5\. Cookies and Analytics

This website may use cookies and similar tools to understand how visitors use the site and to measure enquiries. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work as intended if cookies are disabled.

## 6\. Retention and Security

We keep personal information only as long as needed for the purposes above or as required by law, including construction, warranty and tax record-keeping. We use reasonable physical, organizational and technical safeguards to protect it from loss, theft and unauthorized access.

## 7\. Your Rights

-   Ask what personal information we hold about you
-   Ask us to correct inaccurate information
-   Withdraw consent for marketing communications
-   Ask us to delete information we are not required to keep
-   Complain to the Office of the Privacy Commissioner of Canada if you are not satisfied with our response

## 8\. Contact Us

For privacy questions or requests, please use our 

contact form

[/contact/ →](/contact/)

 and mark your message "Privacy". We will respond within 30 days.

Multiplex Toronto Builders, Toronto, ON, Canada
